AMA Knowledge

online resource library
featuring articles, whitepapers and podcasts



Where to Use Assessments in the Hiring Process
One of the most commonly asked questions is where to use assessments in the hiring process. The purpose of this white paper is to help you better understand the most frequent methodologies that the best companies use, as well as the pros and cons of each. Assessments can be a tremendous value-add tool to your selection process if used properly, but in many cases a company’s internal processes limit the effectiveness of the assessment results.

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How Exceptional Leaders Develop
The search for managerial excellence is not new; it is a hunt that began with the inception of the first modern business. Yet in our fast-paced, high-tech world, this pursuit for outstanding leadership has reached nearly quest-like heights, spurring countless publications and studies, all attempting to identify and measure the magical components of excellence within the corporate arena.

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The Leadership Talent Audit
A single, objective tool that provides an ongoing profile and competency library for alignment, development, selection and restructuring.

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Identifying and Selecting Exceptional Managers
This 32-page booklet is a comprehensive overview of research and development on management effectiveness. It identifies the skills that are true distinguishers or predictors of effective performance and 11 most common mistakes made when selecting or promoting managers.

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Total Quality Management (TQM) Now Applies to Managing Talent
TQM requires a system of precise measures – objective and accurate enough for statistical analysis. By contrast, the measurement of human work performance typically involves subjective and overly-general data that proves to be too fallible to support the level of accuracy that TQM requires. This document identifies a measurable and quantifiable six sigma-like process to help address error-prone, human aspects of talent management.

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